Terms of Sale

Effective Date: January 23, 2025

Thank you for shopping with Woofchewy.com. By placing an order, you agree to the following terms and conditions:

1. General Terms

  • These Terms of Sale apply to all purchases made on Woofchewy.com.
  • We reserve the right to modify or update these terms at any time. Changes will be reflected on this page, with the updated date at the top.

2. Order Acceptance and Cancellation

  • By placing an order on Woofchewy.com, you are making an offer to purchase products under the terms outlined here. We reserve the right to accept or reject your order for any reason, including availability of the products, pricing errors, or other issues.
  • You may cancel your order before shipment by contacting our customer service at support@Woofchewy.com. Once an order is shipped, it cannot be canceled.

3. Pricing and Payment

  • All prices are listed in USD and do not include taxes, shipping, or other charges unless otherwise stated.
  • We accept payments via [Visa, MasterCard, PayPal, and other accepted payment methods].
  • Payments are processed securely, and you will be charged at the time of order confirmation.

4. Shipping and Delivery

  • Woofchewy.com ships worldwide. Shipping costs are calculated during checkout based on the shipping address and order weight.
  • Estimated delivery times will be provided at checkout. Delivery may take longer due to circumstances beyond our control, including but not limited to weather, holidays, or shipping carrier delays.
  • In the event an item is out of stock, we will notify you and offer a replacement, backorder option, or a refund.

5. Returns and Refunds

  • We accept returns within 30 days from the date of receipt.
  • To be eligible for a return, items must be unused, undamaged, and in their original packaging.
  • Please contact us at support@Woofchewy.com to initiate a return.
  • Refunds will be processed to the original payment method once the returned item has been received and inspected. Shipping fees are non-refundable unless the return is due to an error on our part.

6. Exchanges

  • We offer exchanges for defective or damaged items. If you receive a damaged item, please contact us within 7 days of receipt to arrange for an exchange.
  • All exchanged items must be unused and in their original packaging.

7. Limitation of Liability

  • Woofchewy.com and its affiliates are not liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from the use of our products, services, or website.
  • In no event shall our total liability exceed the total amount paid for the products that gave rise to the claim.

8. Privacy and Security

  • By placing an order, you agree to the collection and use of your personal data in accordance with our Privacy Policy.
  • Woofchewy.com employs secure payment processing systems and follows industry standards to ensure your payment information is protected.

9. Product Availability

  • While we make every effort to ensure that our products are available for purchase, we cannot guarantee product availability. If an item is unavailable, we will notify you as soon as possible and offer alternatives or a refund.

10. Customer Service